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The Process

How to Order

Every chair we make is built to your exact specification - your choice of model, your choice of fabric, made by hand in England. Here is what to expect from the moment you get in touch to the day your chair arrives.

01

Choose Your Chair and Fabric

Browse our collection of thirty chair models, each named after a British literary location. When you find one that speaks to you, explore our fabric library - hundreds of options from Britain's finest designer houses, including Linwood, Sanderson, Harlequin, Romo, and many more. Order free samples to see and feel the fabrics in your own home before you commit.

02

Request Your Quote

Why we finalise orders by phone: Because every chair is made to order — your choice of model, fabric, cushion fill and leg finish — a short call lets us confirm every detail, advise on fabric durability for your room, and make sure nothing is lost in translation. For a handmade piece that takes weeks to build, that personal check is worth it — and there is never any pressure to proceed.

Once you have settled on a chair and fabric combination, request a quote through our website, or simply give us a call. We will confirm your specification, provide a full price including delivery, and answer any questions about dimensions, cushion fillings, or leg finishes. There is no obligation at this stage.

03

Your Chair Is Made By Hand

Once your order is confirmed, your chair enters production with our British craftspeople. Each piece is built on a traditional hardwood frame, hand-sprung and hand-stitched, then upholstered in your chosen fabric. Your chair is not one of many - it is made specifically for you.

04

Delivery To Your Door

When your chair is complete, it is carefully packed and delivered directly to you - typically within 10 to 12 weeks of your order being placed. We use a two-person white-glove delivery service for larger pieces, so your chair arrives exactly as it left the workshop.

British Craftsmanship

Every chair is made by hand in England by skilled upholsterers with decades of experience. Traditional methods, built to last.

Free Fabric Samples

Not sure which fabric is right? We send out free samples so you can see the colour and feel the texture in your own home before you decide.

No Obligation Quotes

Request a quote at any point with no pressure to proceed. We are here to help you find the right chair, not to rush you into a decision.

Structural Guarantee

Every chair is built to the highest standards and comes with a full structural guarantee. Made to last a lifetime, not a season.

Ready to find your chair?

Browse our full collection or order free fabric samples to get started.

View the Gallery Order Free Samples

10% Off Your First order with code - "TOCG26"